Refunds and Returns
Returns & Refunds
We strive to make our customers happy and to provide them with top quality service and products. We understand that part of customer satisfaction is to offer a reasonable return policy that pleases all parties involved.
In order to process orders as smoothly as possible, we've created the following guideline.
All products unless marked as "Made to order" or have been modified by the customer are subject to return. Products are returnable so long as the request for return is made within 30 days of the order shipping date.
If you'd like to process a returned order simply email us at firstname.lastname@example.org to receive further instructions.
Ayasha only accepts returns if the delivered product does not match or is not up to standard to the original product specifications.
Refunds are processed immediately as soon as we receive the returned product and the returned product passes our inspection procedure.
Ayasha inspects all products upon arrival to ensure that the returned product is the same as the one that was initially shipped.
Ayasha is not responsible for products that have been damaged or lost in route to us.
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